1. If you wish to cancel your order:
2. You can return goods you have ordered from us at any time within 7 days of receipt for a full store credit or exchange provided the goods are returned in original packaging and all manuals and accessories are present.
3. Upon receipt of the goods we will give you a full refund in the form of store credit of the amount paid or an exchange as required.
To return a product you must obtain a Return Merchandise Authorization (RMA) number or contact us at 876 545 0439 for more details.
All product replacements are subject to product availability. If we don't have an exact replacement upon testing we will substitute the product(s) with a similar, suitable, or upgraded product(s) of equal or greater value within 7 to 10 business days with you, the customer, bearing the cost difference. If none of these options are available we will credit your account based upon the original cost of the product.
Products that are not eligible for return will be sent back to you at your cost and expense if received by us.
The rights to return the goods to us as referred to in clause 2 will not apply in the following circumstances:
Return of non defective products to csajamaica.com attracts a restocking fee of 25% and must be in unopened original packaging.
Product descriptions and compatibility can be reasonably assured in most cases but can never be guaranteed; a product that is incompatible in a specific hardware/software environment is not considered to be a defective product.
Our Return Policy is subject to change without notice so please review our Return Policy before making a purchase.
Returning a product
To request a Return Merchandise Authorization (RMA) number :
1. Log into your csajamaica.com Account .
You will be contacted by a member of the csajamaica.com team with further instructions.
Csajamaica.com reserves the right to modify these Returns Policies from time to time at our sole discretion and without any notice. Changes to our Returns Policies become effective on the date they are posted and your continued use of csajamaica.com after any changes to our Returns Policies will signify your agreement to be bound by them.
Updated February 27, 2012
Computerized Systems and Accessories